What’s greater than an electric company’s power surge and more forceful than a hot flash? The power of the people combined with the power of the purse. With social media, consumers have a voice. And whether it’s the fight against SOPA, the Occupy movement, or retail arrogance, what they’re using it to say is, “I’m mad as Hell, and I’m not going [...]
Filed under: business, independent retailers, retail, small business | Tagged: branding, customer relations, customer retention, marketing, public relations, retail, social media | Leave a Comment »
